Inspection backlogs, endorsement delays, process gaps, compliance drift — the operational problems that don't generate revenue are the hardest ones to prioritise. I bring 100+ MGA, carrier and captive engagements worth of experience to fix exactly these things. No junior staff, no layers — just me, focused entirely on your operation, at a price point that works for your size.
Whether you're building processes from scratch, cleaning up inherited chaos, or preparing for a carrier audit — here's where I focus.
A structured review of your book, guidelines, and decision-making. You'll know exactly where your exposure is and what to fix first.
Clear, usable standard operating procedures your team will actually follow — written for your specific lines, not adapted from a generic template.
End-to-end underwriting guidelines built around your appetite, carrier requirements, and growth targets. Documented, structured, defensible.
Twelve years later, I'm a CPCU, a certified ISO 27001 lead auditor, and the former president of the European CPCU Society chapter — built entirely on a career in E&S insurance I stumbled into in 2012 and never left.
That career ran through over a decade of BPO and KPO operations — training, quality control, underwriting audits, process analysis — across 100+ MGAs, carriers and captives in the US market. The difference between MGA Audit and a larger consulting firm isn't just price. It's that you get that entire decade of institutional experience applied directly to your operation, by the person who actually built it. No handoffs. No junior staff learning on your dime.
I'm based in Belgrade, Serbia — which is part of why I can offer US-market expertise at a price point that works for smaller agencies and MGAs. Outside of work I'm a husband, a father to a toddler, and apparently that toddler's personal chef. In what's left of my free time, I read and follow Formula 1 — a sport that, not coincidentally, is entirely about finding the marginal gains everyone else missed.
Start with a free 30-minute conversation. No pitch, no proposal — just an honest discussion about where your operation stands and what it needs.